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Customer Experience Concierge, Centurion Lounge - PHX

American Express · Phoenix, AZ, US

American Express is hiring for Customer Experience Concierge, Centurion Lounge - PHX in Phoenix, AZ, US.

Hiring signals for Customer Service Representatives

SOC 43-4051 — measured across all currently-active postings classified to this occupation.

47
/ 100
Cooling

Customer Service Representatives Job Market Score

Driven by
  • Slow inflow of new postings (only 4% from the last 14 days)
  • Pay matches the national median ($127k vs $139k national)
  • Most postings refresh within a month (17% open 30+ days)

Customer Service Representatives job market

Aggregated from currently-active postings tracked in Customer Service Representatives.

  • 6,340Active postings
  • 149Posted this week
  • 1,109Open 30+ days17% of active
  • 220Remote / hybrid3% of active
  • 3%List salary185 of 6,340
  • 37%Hourly68 of disclosed
  • $127kMedian annual (max)
  • $17/hrMedian hourly (max)
  • 21dMedian agep90 37d (long tail)

Wages by category

BucketJobsMedian annualMedian hourly
Customer Success854$143k n=65—
Crew / Cashier192——
Food Service96——
Pharmacy59——
Delivery Driver32—$16.63/hr n=6

Wages by employment type

BucketJobsMedian annualMedian hourly
Temporary973——
Contract445$108k n=8$17/hr n=68
Part-time157——
Full-time106$132k n=11—
Intern17——

Wages by sector

BucketJobsMedian annualMedian hourly
Retail3,720$247k n=11$17/hr n=68
Healthcare3,177$226k n=3—
Technology775$155k n=77—
Food Service / Restaurants715——
Financial Services565$82k n=44—

Top categories

  • Customer Success854
  • Crew / Cashier192
  • Food Service96
  • Pharmacy59
  • Delivery Driver32
  • Director31

In-demand skills

  • REST200
  • Agile94
  • AWS78
  • Go65
  • Azure61
  • Google Cloud59
  • MongoDB57
  • Express39

Top sectors

  • Retail3,720
  • Healthcare3,177
  • Technology775
  • Food Service / Restaurants715
  • Financial Services565
  • Manufacturing528

Employment mix

  • Unspecified4,642 · 73%
  • Temporary973 · 15%
  • Contract445 · 7%
  • Part-time157 · 2%
  • Full-time106 · 2%
  • Intern17 · 0%

Top hiring companies

Source
careers.americanexpress.com
Original link
https://careers.americanexpress.com/en/sites/CX_1/job/26005854
Posted
2 days ago (2026-05-13)
Status
active

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